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CYNERGY CYCLE POLICIES

Please review our policies and contact us with any questions. Our goal is to exceed your expectations online and in store.


SATISFACTION GUARANTEE

At Cynergy Cycles, we take pride in providing you with exceptional customer service and an outstanding experience every time that you visit our store. If you are not satisfied with your purchase for any reason, simply return the item within 30 days of the purchase date and we'll replace it or give you a refund. Item must be in resellable condition with all original packaging. Please review our return policy for additional information.

RETURNS

If you are not satisfied with a product that you’ve purchased in one of our locations, please bring the item back to us within 30 days of the purchase date. We’ll gladly offer you an exchange or refund for items returned in resellable condition with the original packaging.

  • If you paid with a credit card, you will receive a credit back to the same card.
  • If you paid with a check, a refund check will be mailed to you within two weeks of the return.
  • If you paid with cash and the amount is less than $50, we will refund you cash.
  • If you paid with cash and the amount is more than $50, a refund check will be mailed to you.

WEBSITE PRICES AND INFORMATION

Our website is intended as a guide. We make every effort to maintain current, accurate prices in our online catalog. We also strive for similar levels of accuracy and timeliness with other information that we offer. We appreciate your understanding should any of the prices or other information prove to be incorrect and regret any inconveniences these mistakes may cause.

YOUR PRIVACY

We take your privacy very seriously. We make every effort to protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance.

 
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2300 Santa Monica Blvd.
Santa Monica, CA  90404
(310) 857-1500
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